Frequently Asked Questions

Find answers to common questions about our products and services.

I handcraft each leather traveler’s notebook in Los Angeles, California.

About two weeks to craft your journal. Once, it's ready to ship out, you will receive an email with the tracking number.

Italian vegetable tanned leather from tanneries I trust. It starts firm, softens with use, and develops character over time.

No, and that is what makes it special. Vegetable tanning keeps natural details like gentle color shifts, light striations, small scars, and unique grain. These are normal and make each piece one of a kind.

Patina is the soft sheen and deeper tone that builds with time, light, and the oils from your hands. Your cover will slowly grow richer and more personal.

The listing is for the leather cover only. It fits traveler style inserts in the size you choose.

I can stamp up to 15 characters. Letters, numbers, and simple symbols are welcome. Hearts and stars are available. Please keep hearts and stars to two each. Add your text at checkout or email for custom placements for the embossing at hello@notrajournals.com

Coming soon! You can sign up for updates on the product page.

Wipe with a soft dry cloth. Keep it away from soaking water. If it gets wet, blot and let it air dry. A light neutral balm is fine once in a while.

Each cover is made to order. I am not able to accept returns, but if anything arrives damaged or not quite right, email hello@notrajournals.com and I will take care of it. For timing and delivery details, see the Shipping and Returns page.

You can request a change within 24 hours of purchase. After that I may have already started your cover.

Yes. I am happy to include a short gift note. Add it at checkout or email me with your order number.